Charge Assurance
Our monthly package ensuring >99.5% uptime
The key to a successful transition to electric vehicles lies in partnering with the right providers who can ensure that your EV infrastructure is both future-proofed and scalable. Charge assurance is a transformative approach that addresses these challenges head-on, providing a reliable and efficient framework for managing EV charging infrastructure.
EO’s Charge Assurance Package
Charge Assurance
EO Cloud is a comprehensive fleet management platform. With a centralised dashboard it offers real-time monitoring, efficient scheduling, and load management. Learn more
EO Cloud Portal
EO Cloud intelligently analyses fleets data providing proactive alerts, detailed reporting ensuring optimal uptime, compliance which enhances sustainability efforts. Learn more
Automatic Fault Detection
EO’s Technical Operations Center (TOC), continuously monitors charging stations, offering remote assistance, and managing incidents to maintain maximum uptime. The support includes handling third-party hardware compliant with the Open Charge Point Protocol (OCPP), ensuring seamless integration and operational efficiency. Learn more
Technical Operation Center
Off-site
Combining its software and services, EO’s Operation & maintenance service provides fleets with charge assurance. EO’s intelligent software and off-site support team resolve 67% of issues remotely. However, there is the optional extra of an on-site Service Level Agreement (SLA), which includes Planned Preventative Maintenance (PPM) and more in-depth and frequent servicing. Learn more
Operation & Maintenance
On-site
Optional ExtraEnergy Management
EO's energy management system, EO Hub, benefits fleets with large sites and limited power. EO Hub automates load management and enables fleet operators to utilize and schedule charging sessions during off-peak energy tariffs. It is the perfect partner to the EO Cloud, giving fleets complete control of power consumption across its sites. Learn more
EO Hub
Optional ExtraWhy is Charge Assurance so important?
Charge assurance significantly impacts fleet operations by guaranteeing the reliability and efficiency of charging infrastructure. This approach not only reduces operational downtime but also enhances productivity and cost-effectiveness. By minimizing disruptions and ensuring a dependable charging experience, businesses can enjoy a smoother transition to electric fleets and realize the full potential of their investment.
Our Charge Assurance Whitepaper
Download our white paper to see how Charge Assurance maximizes uptime, cuts costs, and simplifies your fleet’s shift to electric vehicles. Optimize your fleet today.
Customer Testimonials
“bpost has set itself the ambitious target to reach a Net Zero emission fleet by 2030. The transition to electric vans is a critical element to achieving this ambitious goal. EO Hub will align energy sources on site with the energy requirements of our electric vehicles and will give us greater visibility and control over our energy consumption. This will help us reduce our fleet total cost of ownership (TCO) and manage our energy spend in the long term.”
Els Renders, Program Manager Electrification at bpost.
“Partnering with EO for this electrification project will ensure charging infrastructure reliability by pairing energy and charge management solutions with around-the-clock monitoring, remote-fix and onsite Operations and Maintenance; this enables MetroLINK to focus on our commitment to transporting our passengers.”
Jeff Nelson, CEO at MetroLINK
“We’re excited to partner with a charging provider with EO’s track record of execution and performance,” said Chris Cantone, Chief Revenue Officer at Scale.
“The proven reliability of their charging hardware is incredibly important to fleets, and the combination of their sophisticated charging management system and our advanced microgrid controls will deliver truly cutting-edge eMobility solutions for our customers.”
Our Charge Assurance Guide
Unlock the full potential of your EV fleet with EO Charging's Charge Assurance Framework Guide. Learn how to ensure reliable performance and streamline your transition to electric vehicles.
Speak to an expert
EO has been a pioneer in EV Charging for a decade and has worked with some of the world’s largest and most demanding fleets.
Contact us