FAQs

What charger does this app work for?

The EO app, is separate to the ' EO Smart Home app' and is used for our Genius charging systems.

EO app logo

How can I download the 'EO App'?

  1. To download the EO Smart Home app, please use the following links:

What is the app's main feature?

It’s used to authenticate a charging session for workplace or public chargers.

How can I locate an EO public chargepoint?

There is a map feature in the EO App with all of the public sites available.

Do I need to enter my credit card details to use the app?

If you wish to use any public or workplace chargers that require a payment to use.

If no card details are entered then the charging session will not be authenticated and therefore no charge will be delivered to the vehicle.

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